Privacy Policy

Last updated: 04/05/2025

Your privacy is important to us. This policy explains what information we collect, how we use it, how long we keep it, and the rights you have regarding your data.

1. Information We Collect

We collect the following types of data:

Personal information: first name, last name, email address, shipping and billing address, phone number.
Payment information: processed securely through our payment service providers.
Browsing information: cookies, IP address, session data.

2. How We Use Your Information

We use your data to:

Process and deliver your orders.
Contact you regarding your order or account.
Send you our newsletter (if you have given your consent).
Improve our website and services.

3. Sharing Your Data

We only share your information with:

Service providers (manufacturer, payment processors, shipping partners, marketing and analytics services).
Competent authorities, when required by law.

We never sell your personal data.

4. How Long We Keep Your Data

Customer account data is retained as long as your account is active and for up to 3 years after your last activity.
Billing information is kept for 6 to 10 years, as required by legal obligations.
Newsletter-related data is retained until you unsubscribe.

5. Where Your Data Is Sent

Some data may be transferred outside the European Union, particularly via our service providers. In such cases, we ensure that these transfers are protected by appropriate safeguards (e.g., standard contractual clauses approved by the European Commission).

6. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

In accordance with the GDPR, you have the right to:

Access, correct, and delete your data.
Object to or restrict the processing of your data.
Receive your data in a portable format.
File a complaint with the CNIL (www.cnil.fr).

To exercise your rights, contact us at: contact@nk01.shop

8. Cookies

We use cookies to:

Enable core site functions (e.g., shopping cart, login),
Gather browsing statistics,
Support marketing activities (if you have consented).

You can manage or disable cookies in your browser settings.

9. Consent

By using our website and subscribing to our newsletter, you consent to this privacy policy.

10. Contact

For any questions or requests related to your personal data, please contact us at: contact@nk01.shop